Sales Manager, Customer Services & Reservation Ticketing Officer Jobs Singapore Airlines July 2012

Singapore Airlines has come a long way since our founding in 1972, evolving from a regional airline to one of the most respected travel brands around the world. We fly one of the youngest aircraft fleets in the world to destinations spanning a network spread over six continents, with our Singapore Girl as our internationally-recognisable icon providing the high standards of care and service that customers have come to expect of us.

Singapore Airlines Limited (SIA) (Malay: Syarikat Penerbangan Singapura; Chinese: 新加坡航空公司; pinyin: Xīnjiāpō Hángkōng Gōngsī, abbreviated 新航; Tamil: சிங்கப்பூர் வான்வழி) (SGX: C6L) is the flag carrier airline of Singapore. Singapore Airlines operates a hub at Changi Airport and has a strong presence in the Southeast Asia, East Asia, South Asia, and "Kangaroo Route" markets. The company also operates trans-Pacific flights, including the world's two longest non-stop commercial flights from Singapore to Newark and Los Angeles on the Airbus A340-500.

Realizing the need of employees to support the development of the business, currently Singapore Airlines open opportunities for the prospective candidate's positions as:

Sales Manager (Code: SM)

• The job of the position is mainly about Sales and Marketing. To be based in Jakarta. Prospective candidates should be Indonesian citizens and meet the minimum requirement as mentioned below:

Requirements:

1. Should have at least Bachelor (S1) degree from reputable university (preference overseas graduate)
2. Female max. 30 years old
3. English proficiency is a must
4. Have some working experiences in Sales and Marketing
5. Must be independent, highly self-driven, enjoy meeting people and service oriented
6. Must be able to maintain confidentiality, control and work in a structured manner
7. Must be a team player and be able to lead a team
8. IT literacy will be an additional advantage

Customer Services Officer (Code: CSO)

• The job of the positionis mainly customer servicing and handling customer inquiries and to be based in Jakarta, Soekarno-Hatta International Airport. Prospective candidates must be Indonesian citizens and meet the minimum requirement as mentioned below

Requirements:

1. Should have at least Diploma (D3) degree from reputable university
2. Maximum 27 years old
3. Good command of written and spoken English and Bahasa Indonesia, other foreign languages will be an advantage
4. Must be customer oriented and able to work with other colleague and service partner staff effectively
5. Having the knowledge and ability in customer handling technique, traffic and cargo operations, procedures, general aviation and reservation will be an advantage
6. Must be able to do simple investigation with minimum supervision and have initiative when the situation requires.
7. Must be able to work independently and handle administrative task including writing reports and handling routine correspondence with service partner,
8. Custom Immigration Quarantine (CIQ) as well as passengers.
9. Must be willing to work in irregular hours if needed including weekend and public holiday.
10. Any other duties as directed from time to time by Station Manager Jakarta.

Reservation Ticketing Officer (Code: RTO)

• The job is mainly customer servicing and handling customer inquiriesregarding booking and ticketing (and to be based in Jakarta). Prospectivecandidates must be Indonesian citizens and meet the minimum requirement asmentioned below:

Requirements:

1. Holds minimum a Diploma (D3) degree from reputable university
2. Maximum 27 years old
3. Fluent in both spoken and written English and Bahasa Indonesia
4. Must be customer oriented with interest in dealing with people
5. Strong communication skills
6. Able to work well both in team and independently
7. Pleasant personality, with interest in dealing with people
8. IT Literacy
9. Knowledge on Airlines and tourism industry would be an advantage
10. Fresh graduates are welcome to apply

Qualified candidates are invited to forward your application with full resume, recent photograph and copy academic transcript not later than July 10, 2012 to: ID_JKTAdmin@singaporeair.com.sg. Please indicate position code in the subject of your email.
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